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new medical centre

EMERGENCY
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Accepted Insurance

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Purpose

To inform patients and their families about the Third-Party Administrators (TPAs) and insurance providers that are partnered with our hospital for cashless treatment services.

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List of Partnered Insurance Providers and TPAs

We have tie-ups with the following insurance companies and TPAs:

  1. Star Health & Allied Insurance
  2. Medi Assist
  3. ICICI Lombard General Insurance
  4. Family Health Plan Limited (FHPL)
  5. East West Assist Insurance
  6. East West Rescue
  7. Health Insurance TPA
  8. Health India Insurance TPA
  9. Niva Bupa Health Insurance
  10. HDFC Ergo General Insurance

📌 Note: The list is periodically updated. Please check with our Insurance Helpdesk at the time of admission.

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Cashless Claim Process Overview

  • Pre-authorization: At the time of admission, the patient or attendant must submit the insurance card and medical details for initiating pre-authorization.
  • Approval: The pre-authorization form is submitted to the respective TPA/insurer for approval.
  • Cashless Treatment: Once approved, treatment is provided without upfront payment for covered services.
  • Final Settlement: The final hospital bill is sent to the insurer for settlement. Any non-covered expenses must be paid by the patient at discharge.
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Documents Required for Claims

  • Copy of the Insurance Card / Policy document
  • Patient’s Photo ID (Aadhaar, Driving License, etc.)
  • Doctor’s prescription or admission advice
  • Medical reports and investigation results
  • Discharge Summary
  • Final bill and receipts
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Insurance Helpdesk Contact Details

📍 Location: 4th Floor, New Medical Centre
📞 Contact Timing: 9:00 AM to 6:00 PM (Monday to Saturday)
📧 Email: 

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Government Insurance Schemes

We currently do not accept any government health insurance schemes (e.g., CMCHIS, Ayushman Bharat, etc.) at this hospital.